Payments

Go to Settings, then select Payments. On the Limits tab, you can reduce the limit in $1,000 increments down to a minimum of $1,000. You can also increase it up to a maximum of $10,000 per day. If you increase your limit, you will be required to complete a two-factor authentication request.

Minutes. As soon as the virtual card appears in the app, it can be added to a mobile wallet and used for online and physical purchases.

No. Both the digital and physical cards are active immediately upon issuance.

Yes. You can set or change your PIN at any time through the app for both virtual and physical cards.

Advanced Card Controls let you turn on/off transaction types (e.g., online purchases, ATM withdrawals, Paywave/tap payments), block international transactions while allowing domestic use and add extra security by controlling where and how your card can be used.

You can access controls in the app under the Card Settings or Manage Card section. Adjustments take effect immediately.

Yes. All cards, including existing cards, have access to advanced controls.

You can decrypt and access full card details from within the app for all cards.

Yes. Digital cards follow the same expiry rules as physical cards. When a card is renewed, wallet tokens are updated automatically by our banking partner, so you can continue using your digital card even before the new physical card arrives.

Yes. Cancelling a card applies to both the physical and digital versions. A replacement card (digital + physical) will then be issued.

No. Digital and physical cards are now always issued together. To get a digital card, you must request a new combined card order.

One digital card is issued for every physical card. Multiple cardholders (e.g., for businesses) can each have their own paired digital and physical card.

Apple Pay: Tap ‘Add to Apple Wallet’ in the app and follow the prompts.

Google Pay / Samsung Pay: Add to wallet > Payment card > enter details manually

You can continue using your digital card in your mobile wallet or online, even if you haven’t received the physical card yet.

Yes. You can freeze the card temporarily via the card settings. You can also use the Advanced Card Controls in the app to temporarily block all or certain types of transactions without permanently cancelling the card.

Thriday currently has a $10,000 maximum per day payment limit for direct entry and BPAY payments. You can reduce your limit below $10,000 via the Settings > Payments screen.

No problem, just visit the bills section and change the scheduled date and you’re good to go.

A direct entry payment is a payment to a BSB and Account Number.

‘Bill Buster’ is a smart recommendation engine that considers the due date, expected revenue or ability to pay.

If, by chance, you’ve accepted a recommended payment date or manually scheduled a payment and you don’t have enough money in your transaction account when the payment is supposed to be processed then the payment won't process, and the bill will remain in the repayment queue.

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PayTo is a new form of direct debit that is a fast and secure way to digitally authorise payments from your bank account. Thriday does not currently support PayTo but it is something we are exploring and have on our roadmap.

No problem, we can provide instructions on transferring your direct debits to your Thriday transaction account once you become a Thriday member.

If you'd like to transfer funds to your Thriday transaction account, go to the Accounts screen, find the correct transaction account and click the 'Add Funds' button near the top right-hand corner. After that, you will be shown your transaction account's BSB (932 000) and Account number, which you can use to perform a transfer to.