Client billing for beginners: A comprehensive guide to get you started

October 17, 2024
5
minutes to read
by
Alice Surdy
Table of Contents

Starting a new business involves juggling a lot of tasks, and one important responsibility is billing clients. This process, especially for the first time, can be overwhelming without proper preparation and organisation. The right strategies can transform this task into a smooth, efficient operation.

To ensure success, it's essential to set clear terms with clients, establish a solid contract, and use reliable time tracking and billing systems. Creating a professional-looking invoice is crucial, and tools like Thriday can simplify the invoicing process. This guide will help new business owners, freelancers, and entrepreneurs explore these essential steps for effective client billing.

Discuss the terms with the client

To ensure a smooth project, it's essential to discuss key terms with the client upfront. Begin by clarifying client expectations. Outline what success looks like from their perspective. This involves understanding the client's goals and the project scope.

Next, detail the services the client will receive. Specify the tasks and responsibilities clearly to avoid misunderstandings. This extends to billing rates; make sure both parties agree on the charges. List the rates for different services and if any discounts or additional costs might apply.

Setting payment terms is crucial. Define when payments are due, such as at milestones or upon project completion. Establish clear payment deadlines to help manage cash flow. Include details on accepted payment methods for convenience.

Also, inform the client about when they can expect the invoices. Regular invoicing helps maintain transparency and builds trust. Consistent communication regarding financial aspects can prevent disputes.

Finally, establish a project timeline with clear milestones. This not only helps track progress but also sets expectations for the delivery schedule. Discuss communication preferences to ensure effective coordination. Decide on how often and through which channels updates will be shared to keep everyone aligned.

By addressing these factors, you lay a solid foundation for a productive client relationship. This careful planning helps ensure the project runs smoothly and meets the client's needs, fostering trust and transparency throughout the process.

Have a solid contract in place

Before starting a project, it's important for contractors to have all terms documented. While an email might suffice, a contract is preferable. Unlike invoices, which outline payment details but lack legal weight, contracts provide legal protection and clarity. 

Contracts cover essential elements such as payment terms, project timeline, business information, and client details. Including thorough documentation, like banking details and agreed-upon tasks, helps both parties. This ensures a clear understanding and formal commitment, making the billing process smoother and protecting everyone's interests.

Employ an invoicing system

Using invoice software like Thriday can streamline the billing process while ensuring accuracy. Such systems offer several advantages. They make it easy to track work hours and generate detailed invoices, providing clients with transparent billing.

Using invoice software like Thriday can streamline the billing process while ensuring accuracy

There are various methods for tracking time, including pen and paper or Excel spreadsheets, yet many professionals prefer specialised billing software. These technologies enhance the invoicing process with automated features. automates invoice creation based on tracked time, reducing manual errors and saving valuable time.

Email templates and automation

Once the invoice is created, it can be sent via email. Many invoicing systems, such as Thriday, offer pre-designed email templates, saving time on manual email entry. Automated processes within these systems add to the speed and accuracy of billing.

Employing a reliable invoice software is essential for managing invoices effectively, tracking billable hours, and ensuring timely payments.

Craft a professional-looking invoice

Creating a professional-looking invoice involves including all the necessary details in a clear and organised manner. First, make sure to list who the invoice is from as well as who it is for. This includes the business name, address, phone number, and email of your company, and the client's details. The invoice number should be unique to each invoice for easy tracking.

A breakdown of the total amount due is essential. Each service provided should be clearly described, along with the cost of each service. Don't forget to add applicable taxes and any discounts offered. This transparency helps clients understand exactly what they are paying for.

Highlight the payment due date. This is crucial to ensure timely payments. Including clear payment terms reduces confusion and speeds up the payment process. For instance, specifying whether the payment is due within 30 days from the invoice date can help set clear expectations.

Sending the invoice via email is common practice. Use an invoice template to maintain consistency and professionalism. Branded invoices with your logo and company colours can also make a positive impression. It may be useful to prepare an email template for sending invoices.

If an invoice remains unpaid, send a friendly payment reminder. Reasons for late payments can vary, such as missed emails or forgotten payments, so approach them with understanding. Polite reminders keep communication amicable and professional.

By following these steps, you can create clear, professional invoices that facilitate prompt payments and maintain positive client relationships.

Get paid through Thriday

Setting up a system for billing clients can be straightforward with Thriday. Using this software, businesses can create professional invoices that are clear and precise. To start, it’s essential to establish clear expectations with clients about payment terms and conditions.

Thriday excels in making the invoicing process faster and reducing mistakes. This establishes a solid foundation of trust with clients, as they consistently receive accurate invoices on a timely basis. For those new to invoicing, Thriday provides useful tools to ensure even beginners can manage client billing effectively.

Beyond basic invoicing, Thriday offers features to enhance payment processing. Reminders can be set up to ensure clients pay on time. These reminders can be automated, freeing up time and reducing manual follow-ups. For late payments, users can apply late fees to encourage timely payments and maintain cash flow.

Navigating the system is intuitive, even for those who are not tech-savvy. The interface is designed to be user-friendly, ensuring that all necessary features are easily accessible. This design prioritises ease of use, making it easier for businesses to manage their invoicing without experiencing administrative burdens.

Thriday's invoicing capabilities provide a robust solution for managing client payments efficiently. By integrating features like time tracking, automatic reminders, and late payment fees, businesses can ensure they are paid promptly and accurately.

Thriday customer

DISCLAIMER: Team Thrive Pty Ltd ABN 15 637 676 496 (Thriday) is an authorised representative (No.1297601) of Regional Australia Bank ABN 21 087 650 360 AFSL 241167 (Regional Australia Bank). Regional Australia Bank is the issuer of the transaction account and debit card available through Thriday. Any information provided by Thriday is general in nature and does not take into account your personal situation. You should consider whether Thriday is appropriate for you. Team Thrive No 2 Pty Ltd ABN 26 677 263 606 (Thriday Accounting) is a Registered Tax Agent (No.26262416).

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